This session will identify the top 5 mistakes that sink a Records and Information Management (RIM) Program and discuss what you can do to avoid these costly mistakes. We will explore how to identify behaviors that are hindering the growth of your program, how to help avoid self- defeating practices, and how to put your program on the fast track to maturity. 

Speaker:  Deborah Robbins, CRM, has over 20 years of experience in the records and information governance field covering city, county, and federal government, as well as legal, finance, education, utilities, and private sectors. She has been involved in ARMA local leadership boards. Deborah is the former Chair of the ICRM Mentoring Committee and a leader of a CRA/CRM study group. Deborah has served as a frequent speaker on topics such as data mapping, gaining compliance with RIM programs, professional growth, change management, and business continuity & disaster recovery.